Shipping & Delivery

Use the timetable below when planning a purchase from Lopheri. Checkout shows the destination services and charges available for your particular order.

From payment to delivery

Orders are generally processed and dispatched within 3 business days after payment confirmation. Estimated transit takes 5–11 business days; average total fulfillment is 8–14 business days. Business days mean Monday to Friday, excluding public holidays. Delivery estimates are not guaranteed dates.

Destination availability and cost

Only destinations and delivery services offered at checkout are currently available for the transaction. Review shipping costs and any restrictions before payment. Contact support@lopheri.com if you are unsure whether an address can be served. Free or worldwide shipping is not assumed.

Tracking and split shipments

Dispatch information is sent to the contact details provided with the order. Where tracking is supported, the first update may appear after the carrier begins scanning. An order containing several items may arrive in more than one parcel, each with its own timetable.

Address accuracy matters

Check names, street and unit details, city, region, postal code and requested contact information before submitting the order. Request a correction promptly if needed. We cannot guarantee a correction once fulfillment is underway, and a change only takes effect when confirmed.

Taxes and border charges

Review the checkout tax and delivery breakdown. Any duties or import taxes collected in advance should be identified in the order terms. Where such charges are not prepaid, the destination authority or carrier may collect lawful charges. Ask us if the displayed terms are unclear; we do not claim all orders are duty-paid.

Delays beyond the estimate

Holidays, severe weather, customs checks, remote destinations and carrier disruption can extend transit. Delivery dates are estimates. If an order is materially overdue, tracking has stopped or a delivered scan does not reflect receipt, send us the order number and tracking details so we can investigate.

A parcel is lost or damaged

Keep available packaging and evidence and contact support@lopheri.com. We assess the order circumstances, communicate with the carrier where appropriate and explain the available remedy. Our Return & Refund Policy describes after-sales steps, and mandatory delivery rights continue to apply.